Privacy Policy

1. Introduction

Nxtwise IT Pvt. Ltd. ("NxtWise", "we", "us", or "our") operates the NxtWise IT and NxtWise EdTech websites, products, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in a program, or use one of our apps, websites or any services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We may collect the following categories of information:

• Personal details such as name, email address, phone number, and address provided through contact, enrollment, or careers forms.
• Account information when you sign up for our LMS or SaaS products, including login credentials and profile details.
• Payment information processed via secure third-party payment gateways (we do not store full card details).
• Usage data such as pages visited, time spent, device/browser type, and IP address, collected via cookies and analytics tools.
• Communications you send us, including support requests, feedback, and messages submitted through our forms.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website, courses, LMS, and SaaS products.
• Process enrollments, subscriptions, payments, and respond to enquiries.
• Send important updates, course materials, certificates, and service notifications.
• Improve our website, products, and learning experience through analytics.
• Communicate promotional offers and updates, where you have opted in (you can unsubscribe anytime).
• Comply with legal obligations and protect against fraud or misuse.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings; however, some features of our website or LMS may not function properly without them.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Trusted third-party service providers who help us operate our website, LMS, payments, and communications (e.g., hosting, email, payment gateways) under confidentiality obligations.
• College or corporate partners, only where required to facilitate internships, placements, or certifications you have applied for.
• Government or regulatory authorities, where required by law.

6. Data Security

We implement reasonable technical and organizational measures — including encryption, access controls, and secure hosting — to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. LMS access data is retained for the lifetime access period associated with your enrollment.

8. Your Rights

Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are intended for individuals above the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@nxtwise.com or write to us at Nxtwise IT Pvt. Ltd., Hyderabad, Telangana, India - 500084.